Thank you Anne for your civilised and efficient management of finding, vetting and dealing with all the necessary administration for my new tenants. Over the last 12 months, since you have handled my various properties, I have found your straightforward approach and general positive attitude very supportive. I really appreciate your hands-on attitude, and being readily accessible evenings and weekends if necessary. For the private Landlord, it is invaluable to be dealing with the same person throughout, so that one person is handling all the required information. Your personal touch has been really helpful , and the tenants appreciate this, as they have all met you, and can contact you if necessary.